1. How many years has Fran's been in business?
For more than 35 years Fran’s has been serving the public offering the finest quality wicker and rattan products. From our fully stocked 100,000 square foot showroom and warehouse.
2. What kind of merchandise does Fran's Wicker carry?
Our wide assortment of wicker and rattan, along with all weather furniture and teakwood includes: living rooms, bedrooms, dining rooms, home office, porch & patio, children’s furniture, kitchen & bath, designer accents and much more.
3. When can I visit your showroom?
Our showroom is open seven (7) days a week except for major holidays. Our store hours are Monday - Friday 9 a.m. to 5:30 p.m., Wednesday & Thursday 9 a.m. to 8:30 p.m., Saturday 9:30 a.m. - 6 p.m., and Sunday 12 p.m. to 5 p.m.
4. How can I order?
There are several ways to order. You can place orders online on our Yahoo site secured by the Stronghold server. You may also place orders over the phone by call 1-800-372-6799. You may also visit our showroom at 295 State Route 10 East, Succasunna, NJ 07876.
5. Where does the furniture come from?
As a direct importer with factories in China, Indonesia and Philippines we are able to offer the highest quality at the lowest prices. Compare our quality, styles and pricing before you buy elsewhere.
6. How do I receive my merchandise?
All items to ship UPS are indicated with a UPS shipping charge. Items marked MF (Motor Freight) are too large to ship UPS and shipped by trucking companies with curbside delivery. MF charges are for shipping only and do not include inside delivery, unpacking or moving. All shipping charges are for shipping within the continental U.S. only (does not include Alaska or Hawaii).
7. What are the payment methods?
When ordering on-line you must pay by credit card. We accept Visa, Mastercard, Discover and American Express. We will not charge your account until we ship your order. For information about credit card security please click on the top left button marked "Security".
